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Parlament 555 Gitanes Mild Seven Rothmans Sobranie Virginia Slims Vogue Winston

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Autodelivery option

What is autodelivery option?

Autodelivery option means that the order you've placed will be repeated according to the periodicity you've chosen. You may choose this option to receive your cigarettes constantly.

How can I change autodelivery times?

To change an autodelivery times just write an e-mail to sales@box-cigarettes.com

. The e-mail should contain the following data:
1. Last order number.
2. Your full name.
3. Changes you want to be made.

How can I stop the reorder service?

To stop a reorder service just write an e-mail to sales@box-cigarettes.com asking to stop autodelivery. The e-mail should contain the following data:
1. Last order number.
2. Your full name.

How can I change the items of the order set up for autodelivery?

To change items of the order set up for autodelivery you should write an e-mail to sales@box-cigarettes.com .com asking for changes. The e-mail should contain the following data:
1. Last order number.
2. Your full name.
3. Changes you want to be made.

Delivery

Shipping FREE. All the parcels are sent by certified/registered mail.

Are there countries to which you do not deliver?

Yes. The cigarettes sold at www.box-cigarettes.com can be purchased only from the countries shown in the "shipping countries list" at the order form.

If I make an order Saturday, when my order will be sent?

Usually, your order is processed in 24 hours. Orders received on Saturdays are processed on the first working day and sent on the second day following reception (Sundays and public holidays).

Do you deliver by couriers? (e.g.: DHL, UPS, TNT, etc.)

No. We work with the European National Post only.

Can I track my parcel by means of its number?

No. The parcels cannot be tracked.

I bought ten cartons of cigarettes one week ago and I have only received six cartons. Is that normal?

Yes. The cartons are shipped on the same day separately, but rarely reach destination together. The time between the first and the last delivery is in average 2 to 7days.

What happens if I am not at home when the parcel arrives?

There are two possibilities:
The parcel can only be delivered to the addressee or to another person (e.g. a member of the family, a colleague, a porter, etc.) who will sign a receipt. If no-one is at home, a postman will leave a note.
The parcel can be taken from your local post office with no additional charge. Please note that this standard procedure may be slightly different in your country.

My order delivery is incomplete?

Wait for a couple of more days. Generally the parcels are sent individually.

Are the shipping time 9-18 days guaranteed?

No. Air Mail delivery times can be affected by mailing problems in the destination state.

Payments

What payment methods are acceptable?

You can pay only by Credit Card.

Is the shopping online secure with BOX-Cigarettes.Com?

Yes. We use SSL connection for financial transaction. You can see the lock in the status bar and "HTTPS://" in the address bar on the page where you enter your credit card information.

Do I have to pay a fee to join BOX-Cigarettes.Com?

No, you do not, the access to our site is free, you don't need to pay a fee to enter it or to make your purchases.

Products

Do you sell other brands of cigarettes in addition to those advertised at your site?

No. The only brands we sell are shown on the Top of the pages.

Are the cigarettes sold at BOX-Cigarettes.Com first choice?

The cigarettes sold at BOX-Cigarettes.Com are of the highest quality available on the market made under the authorisation of worldwide known tobacco manufacturers. We sell brands made in Europe.

Do I have to pay a fee to join BOX-Cigarettes.Com?

No, you do not, the access to our site is free, you don't need to pay a fee to enter it or to make your purchases.

Is there any difference between the American and the European made cigarettes?

Yes. The first are made to match the taste of American smokers while the second are suited to European tastes. Philip Morris does not provide any other information on this matter. According to smokers (and suggestions), the European ones may be slightly stronger. There is only one way to find out. Try them!

Prices

All the prices listed in our store are in US dollars and the amount charged from your credit card must be equal to the amount for cigarettes bought. Our processing company, who carries out all the procedures with customer’s credit cards, is working with AUS dollars and in very rare cases, due to the currency conversion, an extra-charge of about a dollar may appear on your credit card statement. If it’s so we are always happy to return the extra-charge taken, you have only to let us know about it.
Shipping - FREE.
Handling - $7.00 per order

Why are the prices of the cigarettes sold at BOX-Cigarettes.Com considerably more competitive than your competitors?

We purchase bulk amounts of cigarettes from the manufacturers and we limit our choice to a few selected brands. The products reach our customers without additional steps and the procedure is extremely rational.

Customs

Do you guarantee that no duty will be paid world-wide?

No, we don't. Some countries may occasionally not apply the international postal regulations and standards.
If you finally got in the situation of having to pay taxes you can do the following:
- you can pay taxes and pick up the parcels
- you can reject the parcels and ask for money back. The cigarettes will be sent back and we guarantee to make the refund minus shipping and handling charges as soon as it reaches us.

Is smoking duty-free cigarettes against the law?

No. Duty-free cigarettes can be smoked anywhere in the world. These cigarettes are sold in all international airports.

Is reselling duty-free cigarettes against the law?

Yes. This is against the law in all countries world-wide. The cigarettes on sale at BOX-Cigarettes.Com are for personal use only and not for resale.

Can BOX-Cigarettes.Com disclose data on who bought cigarettes online to others?

Absolutely not. All personal information in the BOX-Cigarettes.Com web site will be treated according to the National Law. The data could not be disclosed even upon an official request submitted by foreign country authorities.

Return policy

What is your return policy?

If you receive an incorrect item due to a mistake on our part please email us and we will gladly replace the wrong item with the correct item. If there was a mistake on your part you can ship the incorrect merchandise back to us at your expense. Any item(s) sent out after your original order due to a mistake or damage will be charged to your credit card. Once the incorrect or damaged item(s) are returned to BOX-Cigarettes.Com we will credit that amount back to your credit card.
If you decide that after you receive your order you do not want an item(s) just return the "unopened" carton(s) back to us at sales@box-cigarettes.com and we will refund your credit card. Shipping fees cannot be refunded. Refunds take up to 10 business days to process. There is a 15% restocking fee on all returns. All returns must be made within 30 days of purchase.

Last News

07-Sep-2006	Senator: Lawmakers must stop "light'' labels on cigarettes
05-Sep-2006	Freeman campuses go tobacco-free...
01-Sep-2006	Big Tobacco asks to keep marketing 'light' cigarettes overseas...
29-Aug-2006	Are "little cigars" a big scam?....

This website is not related to any cigarettes manufacturer! Smoking seriously damages your health! You must be at least 18 to place an order.